Resource Library

FLORIDA LONG-TERM CARE OMBUDSMAN PROGRAM




The mission of the Florida Long-Term Care Ombudsman Program is to improve the quality of life for all Florida long-term care residents by advocating for and protecting their health, safety, welfare and rights. To file a complaint about a long-term care facility or a list of other resources to assist, visit https://ombudsman.elderaffairs.org/file-a-complaint/.

ELDER HELPLINE

If you are seeking assistance for an older adult, and calling from Florida, please call 1-800-96-ELDER. Outside of Florida, visit the Florida Aging and Disability Resource Center webpage to select the office that covers the county you are seeking help in. The Aging and Disability Resource Center will help you identify organizations that can best meet the needs of you and your family.

ELDER ABUSE

Data suggests that one in 10 older adults in the United States experience physical, psychological, and sexual abuse, neglect, or financial exploitation. Elder abuse violates older adults’ fundamental rights to be safe and free from violence. In low- and middle-income countries, where the burden of violence is the greatest, the prevalence of elder abuse is likely higher. With the global population of adults older than 60 expected to double to 1.2 billion by 2025, the number of older adults will exceed the number of children for the first time in history. Despite the growing magnitude of elder abuse, it has been an underappreciated public health problem.

How To Report Elder Abuse, Neglect and Exploitation
Phone: Call Florida Abuse Hotline at 1-800-96-ABUSE (1-800-962-2873). This toll free number is available 24/7. TDD (Telephone Device for the Deaf): 1-800-955-8771

Fax: To make a report via fax, please send a detailed written report with your name and contact telephone to 1-800-914-0004. Download the Florida Abuse Hotline’s fax reporting form.

Online: Go to https://reportabuse.myflfamilies.com/s/

LONG-DISTANCE CAREGIVER SAFETY TIPS

  • Meet your parents’ neighbors and friends. Exchange contact information and ask them to check on your parent when/if appropriate. Ask neighbors to call you if they see mail or newspapers piling up or any unusual activity.
  • Gather a list of emergency services, eldercare and related contacts in the community. A list of professionals you can call upon to check on a family member should you not be able to connect with neighbors or friends.
  • Do a safety evaluation of the home. Are the locks on doors and windows in good working order? Know who has access to a spare key. Make sure there is adequate lighting on the outside of the house. Motion detector lights for ‘dark corners’ of the property are often a good idea.
  • Consider a personal emergency response system. These types of devices can help in a variety of different situations, including home invasion or fire.
  • Set up a ‘check-in’ time. You can set up a time for your parent to call, text, email or utilize any number of caregiver apps to connect daily.
  • Families may want to install cameras or motion detectors in the home so family members can check on parents or loved ones any time of the day. There are a number of smart devices on the market to choose from.

Whether you take care of a child or adult with special needs, a sick loved one, an aging parent, or anyone in your life who needs extra help, we're here to support you with resources and tools to make your life a little easier. Visit Caregiver Resources | Florida Blue Medicare for more information.

FOOD INSECURITY AND SENIORS

ALZHEIMER'S DISEASE

Alzheimer's Association 
Alzheimer's Caregiver Support
Alzheimer's & Dementia Resource Center
Alzheimer's Disease Education & Referral Center (ADEAR)
Alzheimer's Foundation of America

Florida Department of Elder Affairs Dementia Care & Cure Initiative

Memory Disorder Clinics Florida

MEDICARE RESOURCES

Medicare.gov - Centers for Medicare and Medicaid Resources (CMS)

SHINE (Serving Health Insurance Needs of Elders) is a free program offered by the Florida Department of Elder Affairs and your local Area Agency on Aging. Specially trained volunteers can assist you with your Medicare, Medicaid, and health insurance questions by providing one-on-one counseling and information. SHINE services are free, unbiased, and confidential.

Get Answers to Your Medicare Questions with Medicare Interactive (MI), your one-stop source for information about health care rights, options and benefits.

Finding the Best Combination of Prescription Savings for You Access to Benefits Coalition helps seniors who qualify find ways to save money on their medications. This online service is fast, free and confidential.


Prescription Drug Assistance Programs:

 AGING RESOURCES

AARP Florida Florida Dept. of Elder Affairs (DOEA) National Hispanic Council On Aging (NHCoA)
AARP National Office Florida Geriatric Care Managers Association (NOW Aging Life Care Association, Florida Chapter) National Hospice and Palliative Care Organization
Administration for Community Living/Administration on Aging (ACL/AoA)   Florida Geriatrics Society  National Institute of Mental Health
Agency for Health Care Administration (AHCA) Florida Health Care Association National Institutes of Health
 Aging Resource Centers of Florida  Florida Hospice & Palliative Care Association  National Institute on Aging
 
Alliance for Aging Research
Florida Life Care Residents Association (FLICRA) National Multiple Sclerosis Society
 
ALS Association
Florida Literacy Coalition National Osteoporosis Foundation
American Association for Geriatric Psychiatry (AAGP) Florida Manufactured Housing Association (FMHA) National Senior Citizens Law Center
American Cancer Society  Florida Power & Light Energy Saving Resources and Community Resources The National Center on Law and Elder Rights (NCLER)

American Geriatrics Society (AGS) Florida Spinal Cord Injury Resource Center National Stroke Association/American Stroke Association 

 American Heart Association Florida State Government Information Online
 
Older Women's League
 American Medical Association (AMA)  Florida State Guardianship Association (FSGA)  Physicians Orders for Life Sustaining Treatment (POLST) Florida
American Nurses Association  Gerontological Society of America (GSA) Retirement Research Foundation
 American Parkinson Disease Association, Inc.   Harvard Health Senior Living Map (housing)
American Society on Aging (ASA)   Health Services Advisory Group - collaborates with patients, caregivers, hospitals, nursing homes, home health agencies, to improve healthcare Safe Mobility Florida
 American Therapeutic Recreation Association  Hospice Foundation of America Silver Alert Florida
 American Occupational Therapy Association Institute on Aging Senior Friendship/Senior Crisis Intervention Hotline
 
Social Security Administration
Arthritis Foundation  Internet Literacy Program
Southern Gerontological Society
 Assisted Living Federation of America (Now Argentum)  LeadingAge Statewide Public Guardianship Office
Attorney General/Consumer Protection
 


Today's Caregiver Magazine
 Benefits Checkup Website LGBT Senior Living
USA.Gov Senior Citizens Resources 

Brain Health

 Meals on Wheels Association of America U.S. Department of Health and Human Services
 Caregiver Action Network Medical Newswire U.S. Department of Housing and Urban Development 
Caregiving Online Mesothelioma Information  U.S. Department of Labor
CarFit National Alliance for Caregiving  U.S. Securities and Exchange Commission
 

Cognitive Health and Older Adults

National Association for Health & Fitness (NAHF)  U.S. Securities and Exchange Commission - Investors
ElderCare Locator   National Association for Hispanic Elderly - Asociacion Nacional Pro Personas Mayores Veterans Benefits Administration
 Falls Prevention from SeniorProof National Association of Area Agencies on Aging (N4A) (Now USAging) WebMD Health Information Online 
Family Caregiver Alliance National Association of Nutrition & Aging Services Programs (NANASP)  
Florida Adult Day Services Association (FADSA)  National Association of States United for Aging and Disabilities (Formerly NASUA, NOW Advancing States)
 Florida Alliance for Assistive Services & Technology (FAAST)  National Caucus & Center on Black Aged  
 Florida Association of Aging Services Providers (FASP) National Center for Complementary and Integrative Health  
Florida Association of Area Agencies on Aging (F4A) or Florida Association of Aging Resource & Disability Centers National Center on Elder Abuse (NCEA)  
Florida Bar Elder Law Section (ELS) National Center on Health, Physical Activity and Disability (NCHPAD)  
Florida Commission on Human Relations National Committee to Preserve Social Security and Medicare   
Florida Council on Compulsive Gambling   National Council on Aging (NCOA)  
Florida Dept. of Children & Families, Adult Services National Family Caregiver Support Program Online  


OTHER RESOURCES

AgeLine - A searchable electronic database containing detailed summaries of publications about older adults and aging, including books, journal and magazine articles, and research reports.


DISCLAIMER

The links on this page are provided as an educational resource for persons researching aging issues. The presence of the link on this page is not an indication that Florida Council on Aging has endorsed any particular position(s) that may be found among them.