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    Need help with Zoom?  Tallahassee Senior Services prepared a
    Zoom User Guide as a resource for its participants that may be helpful.   


    If you are seeking assistance for an older adult, and calling from Florida, please call 1-800-96-ELDER. Outside of Florida, visit the Florida Aging and Disability Resource Center webpage to select the office that covers the county you are seeking help in. The Aging and Disability Resource Center will help you identify organizations that can best meet the needs of you and your family.


    The mission of the Florida Long-Term Care Ombudsman Program is to improve the quality of life for all Florida long-term care residents by advocating for and protecting their health, safety, welfare and rights. To file a complaint about a long-term care facility or a list of other resources to assist, visit


    Data suggests that one in 10 older adults in the United States experience physical, psychological, and sexual abuse, neglect, or financial exploitation. Elder abuse violates older adults’ fundamental rights to be safe and free from violence. In low- and middle-income countries, where the burden of violence is the greatest, the prevalence of elder abuse is likely higher. With the global population of adults older than 60 expected to double to 1.2 billion by 2025, the number of older adults will exceed the number of children for the first time in history. Despite the growing magnitude of elder abuse, it has been an underappreciated public health problem.

    How To Report Elder Abuse, Neglect and Exploitation
    Phone: Call Florida Abuse Hotline at 1-800-96-ABUSE (1-800-962-2873). This toll free number is available 24/7. TDD (Telephone Device for the Deaf): 1-800-955-8771

    Fax: To make a report via fax, please send a detailed written report with your name and contact telephone to 1-800-914-0004. Download the Florida Abuse Hotline’s fax reporting form.

    Online: Go to


    • Meet your parents’ neighbors and friends. Exchange contact information and ask them to check on your parent when/if appropriate. Ask neighbors to call you if they see mail or newspapers piling up or any unusual activity.
    • Gather a list of emergency services, eldercare and related contacts in the community. A list of professionals you can call upon to check on a family member should you not be able to connect with neighbors or friends.
    • Do a safety evaluation of the home. Are the locks on doors and windows in good working order? Know who has access to a spare key. Make sure there is adequate lighting on the outside of the house. Motion detector lights for ‘dark corners’ of the property are often a good idea.
    • Consider a personal emergency response system. These types of devices can help in a variety of different situations, including home invasion or fire.
    • Set up a ‘check-in’ time. You can set up a time for your parent to call, text, email or utilize any number of caregiver apps to connect daily.
    • Families may want to install cameras or motion detectors in the home so family members can check on parents or loved ones any time of the day. There are a number of smart devices on the market to choose from.


    Modern Caregiving White Paper - Florida Blue Medicare




    Alzheimer's Association - Alzheimer's Association Statistics
    Alzheimer's Caregiver Support
    Alzheimer's & Dementia Resource Center
    Alzheimer's Disease Education & Referral Center (ADEAR)
    Alzheimer's Foundation of America

    Florida Department of Elder Affairs Dementia Care & Cure Initiative

    Memory Disorder Clinics Florida

    MEDICARE RESOURCES - Centers for Medicare and Medicaid Resources (CMS)

    SHINE (Serving Health Insurance Needs of Elders) is a free program offered by the Florida Department of Elder Affairs and your local Area Agency on Aging. Specially trained volunteers can assist you with your Medicare, Medicaid, and health insurance questions by providing one-on-one counseling and information. SHINE services are free, unbiased, and confidential.

    Get Answers to Your Medicare Questions with Medicare Interactive (MI), your one-stop source for information about health care rights, options and benefits.

    Finding the Best Combination of Prescription Savings for You Access to Benefits Coalition helps seniors who qualify find ways to save money on their medications. This online service is fast, free and confidential.

    Older Americans Act:  The Older Americans Act (OAA) provides critical services—such as home-delivered and congregate meals, family caregiver support, in-home assistance, preventive health services, transportation, job training, protection from abuse, and other supportive services—that help about 11 million older adults live as independently as possible. In fiscal year 2019, OAA federal funding was $2.06 billion. Funding for the program has failed to keep up with inflation and increased demand from a rapidly aging population.  See the report from AARP.

    America's Health Rankings Senior Report (United Health Foundation)America’s Health Rankings® was built upon the World Health Organization definition of health: “Health is a state of complete physical, mental and social well-being and not merely the absence of disease or infirmity.”   Our model reflects that determinants of health directly influence health outcomes, with determinants accounting for three-quarters and outcomes accounting for one-quarter of each state’s overall score and ranking. Four categories of determinants are included in our model of health: Behaviors, Community & Environment, Policy and Clinical Care.

    Prescription Drug Assistance Programs:



    AARP Florida Florida Dept. of Elder Affairs (DOEA)

    --DOEA State Plan 2017-2020
    National Council on Aging (NCOA)
    AARP National Office Florida Geriatric Care Managers Association (NOW Aging Life Care Association, Florida Chapter) National Family Caregiver Support Program Online
    Administration for Community Living/Administration on Aging (ACL/AoA)   Florida Geriatrics Society National Hispanic Council On Aging (NHCoA)
    Agency for Health Care Administration (AHCA) Florida Health Care Association National Hospice and Palliative Care Organization
     Aging Resource Centers of Florida  Florida Hospice & Palliative Care Association  National Institute of Mental Health
    Alliance for Aging Research
    Florida Life Care Residents Association (FLICRA) National Institutes of Health
    ALS Association
    Florida Literacy Coalition National Institute on Aging
    American Association for Geriatric Psychiatry (AAGP) Florida Manufactured Housing Association (FMHA) National Multiple Sclerosis Society
    American Cancer Society  Florida Power & Light Energy Saving Resources and Community Resources
    National Osteoporosis Foundation
    American Geriatrics Society (AGS) Florida Spinal Cord Injury Resource Center  National Senior Citizens Law Center

     American Heart Association Florida State Government Information Online
    The National Center on Law and Elder Rights (NCLER)
     American Medical Association (AMA)  Florida State Guardianship Association (FSGA)  National Stroke Association/American Stroke Association
    American Nurses Association  Gerontological Society of America (GSA) Older Women's League
     American Parkinson Disease Association, Inc.   Harvard Health Physicians Orders for Life Sustaining Treatment (POLST) Florida
    American Society on Aging (ASA)   Health Services Advisory Group - collaborates with patients, caregivers, hospitals, nursing homes, home health agencies, to improve healthcare Retirement Research Foundation
     American Therapeutic Recreation Association  Hospice Foundation of America Senior Living Map (housing)
     American Occupational Therapy Association Institute on Aging Senior Friendship/Senior Crisis Intervention Hotline
    Safe Mobility Florida
    Arthritis Foundation  Internet Literacy Program
    Silver Alert Florida
     Assisted Living Federation of America (Now Argentum)  LeadingAge Social Security Administration
    Attorney General/Consumer Protection

    Southern Gerontological Society
     Benefits Checkup Website LGBT Senior Living Statewide Public Guardianship Office

    Brain Health

     Meals on Wheels Association of America Today's Caregiver Magazine
     Caregiver Action Network Medical Newswire USA.Gov Senior Citizens Resources 
    Caregiving Online Mesothelioma Information  U.S. Department of Health and Human Services
    CarFit National Alliance for Caregiving  U.S. Department of Housing and Urban Development

    Cognitive Health and Older Adults

    National Association for Health & Fitness (NAHF) U.S. Department of Labor
    ElderCare Locator   National Association for Hispanic Elderly - Asociacion Nacional Pro Personas Mayores U.S. Securities and Exchange Commission
    ElderWeb National Association of Area Agencies on Aging (N4A)  U.S. Securities and Exchange Commission - Investors
    Family Caregiver Alliance National Association of Nutrition & Aging Services Programs (NANASP)  Veterans Benefits Administration
    Florida Adult Day Services Association (FADSA) National Association of Social Workers (NASW) Florida Chapter WebMD Health Information Online
     Florida Alliance for Assistive Services & Technology (FAAST)  National Association of States United for Aging and Disabilities (Formerly NASUA, NOW ADvancing States)  
     Florida Association of Aging Services Providers (FASP) National Caucus & Center on Black Aged  
    Florida Association of Area Agencies on Aging (F4A) or Florida Association of Aging Resource & Disability Centers National Center for Complementary and Integrative Health  
    Florida Bar Elder Law Section (ELS) National Center on Elder Abuse (NCEA)  
    Florida Commission on Human Relations National Center on Health, Physical Activity and Disability (NCHPAD)  
    Florida Council on Compulsive Gambling  National Committee to Preserve Social Security and Medicare   
    Florida Dept. of Children & Families, Adult Services    


    AgeLine - A searchable electronic database containing detailed summaries of publications about older adults and aging, including books, journal and magazine articles, and research reports.


    The links on this page are provided as an educational resource for persons researching aging issues. The presence of the link on this page is not an indication that Florida Council on Aging has endorsed any particular position(s) that may be found among them.