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    If you are seeking assistance for an older adult, and calling from Florida, please call 1-800-96-ELDER. Outside of Florida, visit the Florida Aging and Disability Resource Center webpage to select the office that covers the county you are seeking help in. The Aging and Disability Resource Center will help you identify organizations that can best meet the needs of you and your family.


    The mission of the Florida Long-Term Care Ombudsman Program is to improve the quality of life for all Florida long-term care residents by advocating for and protecting their health, safety, welfare and rights. To file a complaint about a long-term care facility or a list of other resources to assist, visit


    Data suggests that one in 10 older adults in the United States experience physical, psychological, and sexual abuse, neglect, or financial exploitation. Elder abuse violates older adults’ fundamental rights to be safe and free from violence. In low- and middle-income countries, where the burden of violence is the greatest, the prevalence of elder abuse is likely higher. With the global population of adults older than 60 expected to double to 1.2 billion by 2025, the number of older adults will exceed the number of children for the first time in history. Despite the growing magnitude of elder abuse, it has been an underappreciated public health problem.

    How To Report Elder Abuse, Neglect and Exploitation
    Phone: Call Florida Abuse Hotline at 1-800-96-ABUSE (1-800-962-2873). This toll free number is available 24/7. TDD (Telephone Device for the Deaf): 1-800-453-5145

    Fax: To make a report via fax, please send a detailed written report with your name and contact telephone to 1-800-914-0004. Download the Florida Abuse Hotline’s fax reporting form.

    Online: Go to


    • Meet your parents’ neighbors and friends. Exchange contact information and ask them to check on your parent when/if appropriate. Ask neighbors to call you if they see mail or newspapers piling up or any unusual activity.
    • Gather a list of emergency services, eldercare and related contacts in the community. A list of professionals you can call upon to check on a family member should you not be able to connect with neighbors or friends.
    • Do a safety evaluation of the home. Are the locks on doors and windows in good working order? Know who has access to a spare key. Make sure there adequate lighting on the outside of the house. Motion detector lights for ‘dark corners’ of the property are often a good idea.
    • Consider a personal emergency response system. These types of devices can help in a variety of different situations, including home invasion or fire.
    • Set up a ‘check-in’ time. You can set up a time for your parent to call, text, email or utilize any number of caregiver apps to connect daily.
    • Families may want to install cameras or motion detectors in the home so family members can check on parents or loved ones any time of the day. There are a number of smart devices on the market to choose from.





    Alzheimer's Association - Alzheimer's Association Statistics
    Alzheimer's Caregiver Support
    Alzheimer's & Dementia Resource Center
    Alzheimer's Disease Education & Referral Center (ADEAR)
    Alzheimer's Foundation of America

    Florida Department of Elder Affairs Dementia Care & Cure Initiative

    Memory Disorder Clinics Florida


    MEDICARE RESOURCES - Centers for Medicare and Medicaid Resources (CMS)

    SHINE (Serving Health Insurance Needs of Elders) is a free program offered by the Florida Department of Elder Affairs and your local Area Agency on Aging. Specially trained volunteers can assist you with your Medicare, Medicaid, and health insurance questions by providing one-on-one counseling and information. SHINE services are free, unbiased, and confidential.

    Get Answers to Your Medicare Questions with Medicare Interactive (MI), your one-stop source for information about health care rights, options and benefits.

    Finding the Best Combination of Prescription Savings for You Access to Benefits Coalition helps seniors who qualify find ways to save money on their medications. This online service is fast, free and confidential.

    **NEW** Older Americans Act:  The Older Americans Act (OAA) provides critical services—such as home-delivered and congregate meals, family caregiver support, in-home assistance, preventive health services, transportation, job training, protection from abuse, and other supportive services—that help about 11 million older adults live as independently as possible. In fiscal year 2019, OAA federal funding was $2.06 billion. Funding for the program has failed to keep up with inflation and increased demand from a rapidly aging population.  See the report from AARP.

    Prescription Drug Assistance Programs:



    AARP Florida Florida Dept. of Elder Affairs (DOEA)

    --DOEA State Plan 2017-2020
    National Council on Aging (NCOA)
    AARP National Office Florida Geriatric Care Managers Association (NOW Aging Life Care Association, Florida Chapter) National Family Caregiver Support Program Online
    Administration for Community Living/Administration on Aging (ACL/AoA)   Florida Geriatrics Society National Hispanic Council On Aging (NHCoA)
    Agency for Health Care Administration (AHCA) Florida Health Care Association National Hospice and Palliative Care Organization
     Aging Resource Centers of Florida  Florida Hospice & Palliative Care Association  National Institute of Mental Health
    Alliance for Aging Research
    Florida Life Care Residents Association (FLICRA) National Institutes of Health
    ALS Association
    Florida Literacy Coalition National Institute on Aging
    American Association for Geriatric Psychiatry (AAGP) Florida Manufactured Housing Association (FMHA) National Multiple Sclerosis Society
    American Cancer Society  Florida Power & Light Energy Saving Resources and Community Resources
    National Osteoporosis Foundation
    American Geriatrics Society (AGS) Florida Spinal Cord Injury Resource Center  National Senior Citizens Law Center
     American Heart Association Florida State Government Information Online
    National Stroke Association
     American Medical Association (AMA)  Florida State Guardianship Association (FSGA)  
    American Nurses Association  Gerontological Society of America (GSA)  Older Women's League
     American Parkinson Disease Association, Inc.   Harvard Health Pharmaceutical and Medical Abbreviations Dictionary
    American Society on Aging (ASA)   Health Services Advisory Group - collaborates with patients, caregivers, hospitals, nursing homes, home health agencies, to improve healthcare Physicians Orders for Life Sustaining Treatment (POLST) Florida
     American Therapeutic Recreation Association  Hospice Foundation of America Retirement Research Foundation
     American Occupational Therapy Association Institute on Aging Senior Friendship/Senior Crisis Intervention Hotline
    Senior Living Map (housing)
    Arthritis Foundation  Internet Literacy Program
    Safe Mobility Florida
     Assisted Living Federation of America (Now Argentum)  LeadingAge Silver Alert Florida
    Attorney General/Consumer Protection   --LGBT Older Adults Housing

    --LGBT Senior Living
    Social Security Administration
     Benefits Checkup Website  Meals on Wheels Association of America Southern Gerontological Society

     Caregiver Action Network Medical Newswire Statewide Public Guardianship Office
    Caregiving Online Mesothelioma Information Today's Caregiver Magazine
    CarFit National Alliance for Caregiving USA.Gov Senior Citizens Resources 
    ElderCare Locator  National Association for Health & Fitness (NAHF)  U.S. Department of Health and Human Services
    ElderWeb  National Association for Hispanic Elderly - Associacion Nacional Pro Personas Mayores  U.S. Department of Housing and Urban Development
    Family Caregiver Alliance National Association of Area Agencies on Aging (N4A) U.S. Department of Labor
    Florida Adult Day Services Association (FADSA) National Association of Nutrition & Aging Services Programs (NANASP)  Veterans Benefits Administration
     Florida Alliance for Assistive Services & Technology (FAAST)  National Association of Social Workers (NASW) Florida Chapter WebMD Health Information Online 
     Florida Association of Aging Services Providers (FASP) National Association of States United for Aging and Disabilities (Formerly NASUA)  
    Florida Association of Area Agencies on Aging (F4A) or Florida Association of Aging Resource & Disability Centers National Caucus & Center on Black Aged  
    Florida Bar Elder Law Section (ELS) National Center for Complementary and Integrative Health  
    Florida Commission on Human Relations National Center on Elder Abuse (NCEA)  
    Florida Council on Compulsive Gambling   National Center on Physical Activity & Disability (NCPAD)  
    Florida Dept. of Children & Families, Adult Services  National Committee to Preserve Social Security and Medicare  


    AgeLine - A searchable electronic database containing detailed summaries of publications about older adults and aging, including books, journal and magazine articles, and research reports.



    The links on this page are provided as an educational resource for persons researching aging issues. The presence of the link on this page is not an indication that Florida Council on Aging has endorsed any particular position(s) that may be found among them.