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    Virtual Education Showcase

    The Florida Council on Aging is pleased to announce the launch of the FCOA Virtual Education Showcase!  The monthly webinar will address topics of interest to FCOA members, partners and people working with, or advocating on behalf of, older adults.  Webinars will be held on the 2nd Tuesday of each month and will be about 1 hour long.

    If you are interested in sponsoring or presenting, please contact us at [email protected] 


    SAVE THE DATE - June 8, 2021 @ 10:00 AM ET will be our NEXT webinar!

    May 11, 2021 Webinar - Outage Restoration and Hurricane Preparation 2021 - We're Always Preparing for the Next Storm Season


    Session Description: Join Duke Energy for a conversation about storm preparedness and how they, as a utility, work to ensure elderly customers and/or those with special needs are safe.  In addition to coordinating with county and state emergency operations centers, preparation for hurricanes is a year-round activity.  We also will discuss how we support customers before, during and after the storm.  Join us to learn how we maintain the grid, plan for the future, learn from past events and how you can best prepare yourself and your clients for the upcoming storm season.


    Ginger Broslat is a passionate and collaborative communicator.  She has worked as a PR/Marketing Consultant as an integral member of her clients’ teams and currently serves as a Senior Grid Solutions Public Engagement Specialist with Duke Energy. She is adept at visualizing the big picture, developing the creative concepts and tactical steps needed to achieve goals.  A nationally accredited PR professional and certified public relations counselor, Ginger approaches projects with a strategic end in mind. She holds a Master’s Degree in Strategic Public Relations from George Washington University’s School of Political Management.

    Presenting Partner:


    April 13, 2021 Webinar - Isolation to Integration – Reconnecting After COVID-19



    Coronavirus Anxiety Workbook

    Session Description: Over the last year, COVID-19 has changed how we have navigated our personal and professional lives.  We have adapted to ‘new’ ways of doing things to keep ourselves and the people we interact with safe.  The collective trauma society has experienced as a result of the pandemic will influence how we reconnect after COVID-19.  Join us to learn more about moving from isolation to integration and the impacts to mental health. 


    1. Participants will learn to identify crisis fatigue.
    2. Participants will identify coping strategies for shoring up mental health and mental well-being.
    3. Participants will learn ways to mitigate grief and trauma when beginning integration from isolation . 


    Dr. Christine Cauffield is CEO of Lutheran Services Florida (LSF) Health Systems, the second largest Managing Entity in the State of Florida.  LSF Health Systems provides funding and oversight for 47 behavioral health care organizations in a 23 county region serving Northeast and North Central Florida.  Dr. Cauffield also serves as Vice President of Substance Abuse and Mental Health for LSF.  She has developed national Best-Practice models that include in-home/on-site care, out-patient, inpatient and acute care hospital based units.  She serves on the Board of Directors for the Brain Injury Association of Florida and on the Florida Smart Justice Alliance.  Dr. Cauffield received her doctorate degree in Clinical Psychology from Florida Tech University and completed her Internship and Post-Doctoral Residency at Harvard Medical School, where she specialized in Geriatric Neuropsychology.  Dr. Cauffield is a Leadership Alumna and has written numerous articles and book chapters on senior behavioral health issues.  She has appeared on CNN Nightly News, ABC Prime Time, AP Press and several other national and international media.

    Naakesh (Nick) Dewan, M.D. serves as Vice President, Behavioral Health. In this role, which he assumed in June 2020, he is responsible for creating a cross-functional team that designs and implements the enterprise’s behavioral health strategy for all insurance segments. Dr. Dewan is an accomplished physician and executive with a proven track record in health systems operations. Prior to joining GuideWell and Florida Blue, he was Chief Medical Officer, Behavioral Health for BayCare Health System.  He has published three books in behavioral health technology and pioneered the use of patient support tools in primary care.  He currently serves on the Board of Positive Coaching Alliance – Tampa Bay and is a past Board Member of Eckerd Youth Alternatives (now Eckerd Connects). Additionally, he is an Affiliate Professor of Psychiatry at the University of South Florida. Dr. Dewan holds a Bachelor of Science in psychology from Wright State University, and a Doctor of Medicine from Medical College of Ohio at Toledo.  He spent three years in psychiatric residency at the University of Southern California and completed his residency and fellowship in psychiatric epidemiology at the University of California, San Diego. He is a certified physician executive and is board-certified in psychiatry and addiction medicine.

    Presenting Partners:


    March 9, 2021 Webinar

    Webinar Topic:  Nutrition and Social Determinants of Health: The Intersection of Food Security and Quality of Life


    Session Description: This program is recommended for healthcare professionals working with patients from historically vulnerable populations, or those who are currently (or at risk of becoming) food insecure.  Session objectives:

      1. Review present day Social Determinants of Health (SDOH)
      2. Define food security and the nutritional correlation to SDOH
      3. Understand the impact COVID-19 has had on SDOH and food insecurity
      4. Understand relationship between health disparities and food insecurity
      5. Review the impact on the US healthcare system
      6. Outline various solutions available in the current marketplace


    Tim Conroy, MS, MBA - In his role as National Vice President, Government and Healthcare Partnerships for Mom’s Meals, Tim Conroy has responsibility for overseeing Long Term Services & Support (LTSS) waiver benefit programs, helping customers and clients access state benefit programs for home-delivered meals. He partners with executive management teams at state government, managed care and local Area Agencies on Aging (AAAs) and Community Based Organizations (CBO) organizations to ensure continuation of partnerships to support member services.  Before joining Mom’s Meals, Conroy gained nearly 20 years of healthcare executive experience in acute and post-acute care delivery, in healthcare sales and operations overseeing national field sales teams supporting Medicare and Medicaid, in clinical operations and program development.  He earned his MBA in Health Services Management from the University of Tennessee, Knoxville, his MS from East Tennessee State University, and his BS from the University of Kentucky – both in Health Sciences. Currently, Tim is working toward his PhD in Public and Community Health.

    Stacey Silver, RD - Stacey Silver is a registered dietitian and the Manager of Healthcare Partnerships for Mom's Meals covering the Florida market. Stacey is passionate about nutrition and has worked in various areas of healthcare including acute and post-acute nutrition care, nutrition management overseeing a team of dietitians, providing frequent CEU speaking engagements as well as home infusion specialty sales and operations supporting both Medicare and Medicaid patient populations. In her role at Mom's Meals, she works closely with Healthcare Organizations to support their efforts to improve health outcomes through home delivered meals.

    Presenting Partner:

    FEBRUARY 9, 2021 Webinar

    Webinar Topic: Combating Social Isolation with UPSLIDE

    Session Description:

    Utilizing and Promoting Social Engagement for Loneliness, Isolation and Depression in the Elderly (UPSLIDE) helps people 50+ become socially engaged and collaborates with participants to expand their worlds.  Friendly chat groups provide social connection in a fun, relaxed and creative environment where opportunities for laughter, sharing and making friends abound.

    UPSLIDE also offers individual counseling to provide emotional support and coping skills for a smooth transition into social activity, and today, for navigating the social isolation put in place to reduce the risk of COVID transmission.  During COVID, all services are provided virtually or via telephone. New services such as a tablet loan program, a buddy program and monthly drive-through lunches help keep UPSLIDE participants socially active during this difficult time.  Even now, we have found that when people feel empowered to reach out to others, anything is possible.

    The Florida Department of Elder Affairs as been invited to also talk about their Robotic Companion Pet Program that can help with social isolation and loneliness for older adults living at home.


    Melanie Lachman serves as the UPSLIDE Program Coordinator for the Tallahassee Senior Center where she helps connect older adults with activities and programs at the Tallahassee Senior Center, the wider community and now virtually, with the goal of enhancing mental, emotional and physical health. Melanie has over 20 years of experience as a licensed clinical social worker doing individual and group counseling as well as community outreach. She loves spreading the word about UPSLIDE and has a special interest in trauma-related disorders and is trained in EMDR. She came to the Senior Center from Big Bend Hospice where she worked for 14 years as a grief counselor in Wakulla and Franklin counties. Prior to that, Melanie worked as a substance abuse counselor with women and at-risk youth at DISC Village.  

    Alexandra Hansli has served in several executive management roles providing strategic direction for both private and public sector organizations. After leaving the financial industry within the private sector for the citizens of Florida, her public service employment first began with overseeing Medicaid rules, federal regulations, and policy, eventually doing this as the Director of the Office of Fiscal Accountability and Regulatory Reform within the Executive Office of the Governor. With a passion for continued process improvement and the public sector.  She is now a team member within the Department of Elder Affairs as the Director of Livable Florida. I hope to be instrumental in helping Governor DeSantis and Secretary Prudom continue to lead the Age-Friendly efforts throughout the state by creating communities where we all can not only live well, but age well.

    Presenting Partners:



    JANUARY 12, 2021 Webinar

    Webinar Topic: Assistive Technology for Older Adults and People with Disabilities

    Session Description:

    The Florida Council on Aging presents Assistive Technology for Older Adults and People with Disabilities.  Partners FAAST and Best Buy Health will discuss what is assistive technology and how it can help you and/or your clients.  Assistive technology (AT) is any tool to help you complete a task more independently. Learn the wide variety of different types of assistive technology available and how FAAST can help you navigate the world that is AT. 

    Best Buy Health will discuss how providers and families can use PERS (Personal Emergency Response Services) to meet the health and safety needs of older adults and people with disabilities.  They will connect attendees with services to address social determinants of health as well as meeting client emergent and non-emergent needs.


    Jesse Hansen is the Regional Demonstration Center Coordinator for FAAST at The Family Cafe, providing people with disabilities in northwest Florida with information, training and access to assistive technology. He has been with the organization since 2015.

    Darren Buatti works for Best Buy Health/Critical Signal Technologies (CST) as the Partner Engagement Manager, Region 1, Medicaid.  Darren leads the account management efforts for Managed Care, Government Funded and Integrated Delivery Networks across the U.S. and has been with the company since 2017.

    Olivia Adams is the Senior Manager of Partner Engagement Region 1, Medicaid for Best Buy Health/Critical Signals Technologies (CST). Olivia leads and develops a team that is responsible for program implementations, engagement, and ongoing performance.  Olivia has been with the company since 2016.

    Presenting Partners:


    Presentation Slides

    Link to PERS Video

    DECEMBER 8, 2020 Webinar

    Webinar Topic:  Bridging the Virtual Care Gap with MedArrive - Serving Seniors at Home

    MedArrive enables healthcare providers to seamlessly extend care services into the home, unlocking access to high quality healthcare for more people at a fraction of the cost. 

    Co-founders Dan Trigub (formerly head of Uber Health) and Inna Plumb (of Redesign Health) will discuss how MedArrive’s platform allows providers and payors to bridge the virtual care gap, integrating physician-led telemedicine with in-person care from EMS professionals. Patients are able to access trusted medical expertise from the comfort and safety of their homes without any interruption to continuity of care, ultimately resulting in better patient outcomes, a better utilized healthcare workforce, and significant cost savings for patients and providers alike.

    MedArrive has more than 20,000 highly-skilled EMS providers in its national network, and services span dozens of clinical use cases including urgent care, complex condition monitoring, and medication administration. 


    Dan Trigub is the CEO and co-founder of MedArrive. Previously, Dan led Uber Health, which provides Non-Emergency Medical Transportation (NEMT) across Medicare, Medicaid, and Commercial populations. Before Uber, Dan spent 2.5 years at Lyft as Regional VP of Strategic Partnerships with a focus in healthcare.  He previously spent time working in Business Development at eBay and founded several companies including OpenPlacement (acquired by Ensocare), a care coordination platform allowing hospital professionals to connect with post-acute care providers for their patients at the moment of discharge. Before becoming an entrepreneur, Dan worked in consulting and was an Associate at GCA Savvian Advisors, an M&A and Capital Advisory Investment Bank in San Francisco, where he represented emerging technology, digital health, and healthcare providers. Dan holds a degree in economics from Vassar College.

    Inna Plumb is the COO and co-founder of MedArrive. Previously, she spent two years as a Partner at Redesign Health where she helped found multiple businesses across consumer healthcare and led the Venture Building Team. Previously, she spent three years at Blue Apron, where she oversaw the company's national procurement operations from Series B to IPO. Prior to joining Blue Apron, she was with the Soros Private Equity group, where she worked on deals in the restaurant, insurance, and healthcare spaces. Before joining Soros, she was a banker in the M&A division of Evercore Partners representing clients across industrial and chemical sectors. Inna graduated from the Huntsman Dual-Degree Program in International Studies and Business at the University of Pennsylvania with a degree in Finance from the Wharton School and International Studies from the College of Arts & Sciences.

    Link to Presentation


    NOVEMBER 10, 2020 Webinar

    Webinar Topic: Flu vs COVID-19: Why the Flu and Other Vaccinations are Important this Year

    From small pox to polio to measles to meningitis, vaccinations save lives.  Both Influenza (Flu) and COVID-19 are contagious respiratory illnesses caused by different viruses and some of the symptoms are the same.  Recent data indicates that patients who had a flu shot were less likely to need hospitalization if they were to contract COVID. Dr. Beth Malko, Florida Blue Medicare Chief Medical Officer, will discuss why it’s so important to catch up on preventive care you may have delayed due to COVID-19, including getting all needed vaccinations.  Don’t miss this opportunity to hear the latest updates and get your questions answered!

    Learn more about Drive Up and On-site Vaccination Clinics with Walgreens and how to make vaccines more accessible. Also on this webinar, representatives from Walgreens will provide information on available vaccines, Florida Blue Center Drive Up Vaccination Clinics, and the off-site vaccination clinic scheduling process.



    Links/Resources of Interest:

    Florida Blue Handouts - Strong Defense Against Flu, Statewide Flu Shot Flyer, Florida Blue Centers Community Specialist Flyer, 2021 General Wellness Guides and Flu Season Flyer

    Walgreens Presentation - Setting up a Vaccination Clinic w/Walgreens in Florida



    Vaccinations for you and family:


    It’s Flu Shot Time:

    Retail Center Drive Thru Flu Shot Clinics:

    OCTOBER 13, 2020 Webinar

    TOPIC: "Caregiving and COVID"

    Caregiving is an important part of the lives of many people and can be challenging during the best of times.  This webinar will talk about caregiver supports, self-care tips and handling stress during a pandemic.  Additionally, Sunshine Health will highlight supports they provide to their members.  A brief Q & A will follow the presentation.


    Presentation Slides